Collaborative Social Work Practices in Multi-Service Female Juvenile Rehabilitation: A Case Study of ATENSI Implementation in Indonesia

Authors

  • Bambang Rustanto Politeknik Kesejahteraan Sosial
  • Tuti Kartika Politeknik Kesejahteraan Sosial
  • Ayi Haryani Politeknik Kesejahteraan Sosial
  • Dwi Yuliani Politeknik Kesejahteraan Sosial
  • Susilawati Susilawati Politeknik Kesejahteraan Sosial
  • Nisa Almalia Nurfauziah Politeknik Kesejahteraan Sosial

DOI:

https://doi.org/10.58812/wsshs.v4i06.2868

Keywords:

Female Juvenile Rehabilitation, Collaborative Social Work, ATENSI, Gender-Responsive Practice, Trauma-Informed Care, Institutional Collaboration, Indonesia

Abstract

This study investigates collaborative social work practices in the context of female juvenile rehabilitation in Indonesia, focusing on the operationalization of the ATENSI (Social Rehabilitation Assistance) framework. Triggered by the increasing vulnerability of adolescent girls, the research explores how integrated, multi-stakeholder, and trauma-informed approaches can enhance institutional care. While ATENSI offers a policy-level shift toward inclusive and holistic service delivery, its implementation in gender-specific settings remains underexplored. Using a mixed-methods sequential explanatory design, the study combines survey data from 75 social workers with qualitative insights from interviews, focus group discussions, and field observations at two major rehabilitation centers. Findings reveal strong internal collaboration, particularly between social workers and psychologists, but limited integration of vocational trainers and external stakeholders, such as NGOs and local governments. Barriers include digital inequities, absence of trauma-informed SOPs, role ambiguity, and sociocultural taboos related to female trauma. The study contributes both empirical and conceptual advancements to global social work discourse. Empirically, it maps gender-responsive collaboration dynamics in a rarely studied Global South context. Conceptually, it introduces the ATENSI Gender-Responsive Collaborative Framework—an integrative model synthesizing collaborative governance, networked social work, and trauma-informed gender-sensitive practice. This research addresses a critical knowledge gap by offering a scalable, context-adaptive model for institutional rehabilitation systems dealing with compounded vulnerabilities in adolescent girls. Its findings are relevant for international audiences seeking to strengthen collaborative practices in gender-responsive care, particularly in resource-constrained settings.

Author Biographies

  • Bambang Rustanto, Politeknik Kesejahteraan Sosial

    Bambang Rustanto is a lecturer in the Social Work Study Program at Polytechnic of Social Welfare since 2000. He earned his bachelor’s degree in Social Welfare from STKS Bandung in 1990, a master’s degree in Gender Studies from Universitas Indonesia in 1996, and a doctoral degree in Sociology from the same university in 2008. He has taught various subjects related to social work, qualitative research, multiculturalism, poverty studies, community social work practice, sociology, and information technology management in social services. In addition to teaching at Poltekesos Bandung, he has also lectured at several universities and served as a guest lecturer in different academic institutions. As an active academic and author, he has published several books on social work research, poverty alleviation, multicultural society, and social protection systems, along with numerous national and international journal articles, including Scopus-indexed publications. He continues to contribute to the development of social work education and research in Indonesia.

  • Tuti Kartika, Politeknik Kesejahteraan Sosial

    Tuti Kartika, Ph.D is a lecturer in the Applied Bachelor and Master of Social Work Programs at Polytechnic of Social Welfare. She teaches subjects such as Social Work Research, Social Work Supervision, Social Work Technology, and Child Welfare Studies. She obtained her S1 from STKS Bandung (1989), Master's from Universitas Indonesia (1997), and Ph.D. in Social Work from Universiti Sains Malaysia (2012). She has served as an expert for the Ministry of Social Affairs and as a member of the Social Work Accreditation Board

  • Ayi Haryani, Politeknik Kesejahteraan Sosial

    Ayi Haryani is a lecturer in the Social Work Study Program at Polytechnic of Social Welfare.. Born in Garut, West Java, on August 12, 1968, she earned her bachelor’s degree in Social Welfare from Polytechnic of Social Welfare in 1993, a master’s degree in Nonformal Education from UPI Bandung in 2005, and a doctoral degree in Social Welfare from Universitas Padjadjaran in 2018. She is actively involved in research on social issues in Indonesia, particularly concerning children, gender, HIV/AIDS, trafficking, and family welfare, with publications in national and international journals. She has also authored several books and social work practice guidelines related to social policy, assistance for people living with HIV/AIDS, human trafficking prevention, and integrative social services, while contributing to public policy development teams that support government decision-making processes. she can be contacted via email at ayistksbandung@gmail.com

  • Dwi Yuliani, Politeknik Kesejahteraan Sosial

    Dwi Yuliani earned her Bachelor’s degree in Social Welfare from STKS Bandung, a Master’s degree in Sociology/Anthropology from Universitas Padjadjaran, and a Doctorate in Social Work from Universiti Sains Malaysia. Her areas of expertise include social work research, social work supervision, social work technology, and child welfare services, with research interests focused on community development. For correspondence, she can be contacted via email at dwi_stks@yahoo.co.id

  • Susilawati Susilawati, Politeknik Kesejahteraan Sosial

    Susilawati currently is a lecturer at the Polytechnic of Social Welfare (Poltekesos) Bandung. She has been teaching at STKS/Poltekesos since 1988. She earned her Master's degree from Universitas Padjadjaran in Sociology/Anthropology (2000) and completed her Ph.D. in Social Work at Universiti Sains Malaysia in 2013. Her expertise includes Social Work Research, Child Welfare Practice, Organizational Management in Social Services, and Social Work Practice Strategies. She is actively involved in national programs related to child protection and community-based interventions.

  • Nisa Almalia Nurfauziah, Politeknik Kesejahteraan Sosial

    Nisa Almalia Nurfauziah earned her Master’s degree in Social Work from Politeknik Kesejahteraan Sosial Bandung in 2025. Her academic journey has been strongly focused on elderly care and gerontology studies since her undergraduate education, leading to her master’s research on psychosocial therapy interventions for older adults. Her research interests include elderly, children, family-based elderly care, psychosocial interventions, and community empowerment. Currently, she works as a social worker at a child welfare institution under the Ministry of Social Affairs of Indonesia, where she is involved in providing social services and support for children. She is passionate about contributing to the development of social work practice and improving the well-being of vulnerable populations through research and professional practice. Email: nisaalmalia16@gmail.com

References

[1] Ministry of Social Affairs of the Republic of Indonesia, “Social Welfare data and program reports,” Ministry of Social Affairs, 2022.

[2] L. Joubert and A. Hocking, “Academic Practitioner Partnerships: A model for collaborative practice research in social work,” Aust. Soc. Work, vol. 68, no. 3, pp. 352–363, 2015, doi: 10.1080/0312407x.2015.1045533.

[3] N. Šerić, “The role of collaboration and coordination in social work practice,” Društvene i Humanist. Stud., pp. 445–466, 2021, doi: 10.51558/2490-3647.2021.6.2.445.

[4] L. Petruzzi et al., “Community Health work and social Work Collaboration: integration in health care and public health settings,” J. Ambul. Care Manage., vol. 47, no. 3, pp. 187–202, 2024, doi: 10.1097/jac.0000000000000498.

[5] V. Gammons and G. Caswell, “Older people and barriers to self-reporting of chronic pain,” Br. J. Nurs., vol. 23, no. 5, pp. 274–278, 2014, doi: 10.12968/bjon.2014.23.5.274.

[6] J. A. Aunger, R. Millar, and J. Greenhalgh, “When trust, confidence, and faith collide: refining a realist theory of how and why inter-organisational collaborations in healthcare work,” BMC Health Serv. Res., vol. 21, no. 1, p. 602, 2021, doi: 10.1186/s12913-021-06630-x.

[7] M. Equatora et al., “Motivational interviewing approach in overcoming drug addicts distrust,” J. Pharm. Negat. Results, vol. 13, no. 4, 2022, doi: 10.47750/pnr.2022.13.04.034.

[8] E. Rusdiana et al., “College Students’ perception of electronic learning during COVID-19 Pandemic in Indonesia: A Cross-Sectional study,” J. High. Educ. Theory Pract., vol. 22, no. 13, 2022, doi: 10.33423/jhetp.v22i13.5505.

[9] M. Gakh et al., “What works when working together?: Cross-sector collaboration barriers & facilitators of a built environment Health Impact Assessment in Southern Nevada,” Int. J. Qual. Stud. Health Well-being, vol. 19, no. 1, p. 2427885, 2024, doi: 10.1080/17482631.2024.2427885.

[10] M. Eriksson et al., “The potential of collaborative solutions to improve management of California (United States) wildlands,” Restor. Ecol., vol. 33, no. 1, 2024, doi: 10.1111/rec.14330.

[11] S. S. Covington and H. Foundation, Women and Addiction: A Gender-responsive Approach. Manual. in The Clinical Innovators Series. Hazelden, 2007.

[12] N. M. Goodrum et al., “Moving toward transdisciplinary approaches to addressing HIV and psychological trauma: Barriers and facilitators to building collaborations,” J. Trauma. Stress, vol. 36, no. 5, pp. 884–895, 2023, doi: 10.1002/jts.22959.

[13] R. M. Diamond and M. L. Parker, “Overcoming barriers to collaborative health care: A phenomenological study of medical providers.,” Pract. Innov., vol. 7, no. 1, pp. 53–63, 2022, doi: 10.1037/pri0000169.

[14] A. Oyedijo, A. S. F. Koukpaki, S. Kusi-Sarpong, F. Alfarsi, and Y. Yang, “Restraining forces and drivers of supply chain collaboration: evidence from an emerging market,” Supply Chain Manag. An Int. J., vol. 27, no. 3, pp. 409–430, 2021, doi: 10.1108/scm-06-2020-0263.

[15] C. Bernard, Intersectionality for social workers. Routledge, 2021. doi: 10.4324/9780429467288.

[16] M. Chesney-Lind and K. Irwin, Beyond Bad girls. 2013. doi: 10.4324/9780203940860.

[17] M. Hasanabadi, M. Taebi, and N. M. Alavi, “The Nurses’ Perspectives About Barriers of Nurse-Physician Collaboration in Intensive Care Units: A Q-Methodology study,” Mod. Care J., vol. 20, no. 2, 2023, doi: 10.5812/modernc-131741.

[18] J. B. Senecal, K. Metcalfe, K. Wilson, I. Woldie, and L. A. Porter, “Barriers to translational research in Windsor Ontario: a survey of clinical care providers and health researchers,” J. Transl. Med., vol. 19, no. 1, p. 479, 2021, doi: 10.1186/s12967-021-03097-6.

[19] I. Wakob, S. Schiek, and T. Bertsche, “Overcoming Barriers in Nurse-Pharmacist Collaborations on Wards – Qualitative Expert Interviews with Nurses and Pharmacists,” J. Multidiscip. Healthc., vol. Volume 16, pp. 937–949, 2023, doi: 10.2147/jmdh.s408390.

[20] N. Mamo, J. G. M. Rosmalen, D. J. C. Hanssen, L. M. Tak, and T. C. O. Hartman, “Barriers and potential solutions for collaboration between primary and secondary care in patients with persistent somatic symptoms and functional disorders: A nominal group technique study,” Eur. J. Gen. Pract., vol. 30, no. 1, p. 2413090, 2024, doi: 10.1080/13814788.2024.2413090.

[21] L. Garnweidner-Holme, H. S. Lieberg, H. Irgens-Jensen, and V. H. Telle-Hansen, “Facilitators of and barriers to collaboration between universities and the food industry in nutrition research: a qualitative study,” Food Nutr. Res., vol. 65, 2021, doi: 10.29219/fnr.v65.7874.

[22] J. Manyie, G. J. Gerusu, and R. K. J. Heng, “Collaborative barriers among university - industry - policy (U-I-P) entities on environmental matters: a case study in Sarawak, Malaysia,” Tech. Soc. Sci. J., vol. 12, pp. 316–329, 2020, doi: 10.47577/tssj.v12i1.1702.

[23] K. A. Burch, D. Nafus, K. Legun, and L. Klerkx, “Intellectual property meets transdisciplinary co-design: prioritizing responsiveness in the production of new AgTech through located response-ability,” Agric. Human Values, vol. 40, no. 2, pp. 455–474, 2022, doi: 10.1007/s10460-022-10378-3.

[24] E. Addy, I. Ayitey, and E. S. Adabor, “Barriers to collaboration among female technical university administrators,” Int. J. Educ. Manag., vol. 38, no. 4, pp. 1100–1122, 2024, doi: 10.1108/ijem-11-2022-0481.

[25] C. Rawlinson et al., “An overview of reviews on interprofessional collaboration in Primary Care: Barriers and Facilitators,” Int. J. Integr. Care, vol. 21, no. 2, p. 32, 2021, doi: 10.5334/ijic.5589.

[26] M. Hussein, K. Erjavec, and N. K. Velikonja, “Management Barriers to Inter-Organizational Collaboration in Preoperative Treatment of Patients with Hip or Knee Osteoarthritis,” Healthcare, vol. 11, no. 9, p. 1280, 2023, doi: 10.3390/healthcare11091280.

[27] N. A. Nova and R. A. González, “Evaluating collaboration in a translational research ecosystem,” Systems, vol. 11, no. 10, p. 503, 2023, doi: 10.3390/systems11100503.

[28] S. Jha, A. K. Singh, and R. Chauhan, “Deploying fuzzy analytic hierarchy process and sensitivity analysis to identify and prioritize the barriers faced by early‐career social science researchers during research collaborations,” High. Educ. Q., vol. 78, no. 4, 2024, doi: 10.1111/hequ.12542.

[29] K. A. Speed, S. B. Meyer, R. M. Hanning, K. Rideout, M. Kurrein, and S. E. Majowicz, “‘They hold on tight to the healthy eating, we hold on tight to our food safety, and how do we bridge that?’: determinants of successful collaboration between food safety and food security practitioners in British Columbia, Canada,” Can. Food Stud. / La Rev. Can. des études sur l Aliment., vol. 7, no. 1, pp. 44–63, 2020, doi: 10.15353/cfs-rcea.v7i1.384.

Downloads

Published

2026-06-26

How to Cite

Collaborative Social Work Practices in Multi-Service Female Juvenile Rehabilitation: A Case Study of ATENSI Implementation in Indonesia (B. Rustanto, T. Kartika, A. Haryani, D. Yuliani, S. Susilawati, & N. A. Nurfauziah, Trans.). (2026). West Science Social and Humanities Studies , 4(06), 727-739. https://doi.org/10.58812/wsshs.v4i06.2868