Analysis of Changes in Work Environment, Mental Health Program, and Leadership Support to Employee Loyalty in Start-Up Companies in East Java

Authors

  • Yudiyanto Joko Purnomo Universitas Nasional Pasim
  • Evalina Darlin Politeknik LP3I Jakarta
  • Titik Haryanti Politeknik Tunas Pemuda Tangerang

DOI:

https://doi.org/10.58812/wsshs.v2i12.1496

Keywords:

Employee Loyalty, Work Environment, Mental Health Programs, Leadership Support, Start-Ups

Abstract

This study examines the impact of changes in the work environment, mental health programs, and leadership support on employee loyalty in start-up companies in East Java. Employing a quantitative research design, data were collected from 68 respondents using a structured questionnaire with a Likert scale (1-5). The data were analyzed using SPSS version 25, utilizing descriptive statistics, reliability testing, and multiple linear regression. The findings reveal that all three factors significantly influence employee loyalty, with leadership support having the strongest impact. The study underscores the importance of integrating adaptable work environments, robust mental health initiatives, and transformational leadership practices to enhance loyalty in the dynamic start-up ecosystem. These insights provide practical guidance for start-up managers in fostering employee retention and organizational success.

References

B. Pramudita, J. Suyono, and D. R. Elisabeth, “The Influence of Career Development, Job Satisfaction, and Organizational Culture on Employee Loyalty,” J. Ekon., vol. 22, no. 2, pp. 81–92, 2022.

A. M. Rahmansyah, H. N. Utami, and A. Prasetya, “The Effect of Work Life Balance and Work Engagement on Employee Loyalty and Performance,” PROFIT J. Adm. BISNIS, vol. 17, no. 1, pp. 10–18, 2023.

M. Salanova, S. Agut, and J. M. Peiró, “Linking organizational resources and work engagement to employee performance and customer loyalty: the mediation of service climate.,” J. Appl. Psychol., vol. 90, no. 6, p. 1217, 2005.

P. Bai, S. Suresh, J. Ansari, and S. Ahmed, “Why Employees are not loyal to their Workplace in Private Sector?,” GMJACS, vol. 12, no. 1, pp. 57–73, 2022.

K. Nielsen, J. Yarker, S. O. Brenner, R. Randall, and V. Borg, “The importance of transformational leadership style for the well-being of employees working with older people,” J. Adv. Nurs., vol. 63, no. 5, 2008, doi: 10.1111/j.1365-2648.2008.04701.x.

N. I. S. Ramli, “STUDY OF EMPLOYEE SATISFACTION AGAINST DIFFERENT ASPECTS: A CASE STUDY OF MANUFACTURING INDUSTRY (DRB-HICOM SDN BHD),” Int. J. Humanit. Technol. Civiliz., pp. 35–40, 2022.

R. O. Sanjaya and Y. Yanuar, “Pengaruh employee engagement terhadap financial performance dengan tingkat customer satisfaction sebagai faktor mediasi pada hotel mewah ABC di bilangan Jakarta Selatan,” J. Manaj. Bisnis dan Kewirausahaan, vol. 7, no. 4, pp. 893–907, 2023.

T. T. Fan, “Applying management by objective as an organizational development intervention for improving employee productivity, job satisfaction, performance, and customer satisfaction: A case study of a company in Thailand,” Nurture, vol. 17, no. 4, pp. 473–492, 2023.

A. V. Yudina, “the Increase of Motivation To Success of Employees From Production Collectives in Psychological Training,” Bull. Alfred Nobel Univ. Ser. "Pedagogy Psychol., vol. 1, no. 23, pp. 59–66, 2022, doi: 10.32342/2522-4115-2022-1-23-7.

K. Jnaneswar and G. Ranjit, “Unravelling the role of organizational commitment and work engagement in the relationship between self-leadership and employee creativity,” in Evidence-based HRM: a Global Forum for Empirical Scholarship, Emerald Publishing Limited, 2023, pp. 158–176.

E. Setyaningdyah, K. U. Nimran, and A. Thoyib, “The effects of human resource competence, organisational commitment and transactional leadership on work discipline, job satisfaction and employee’s performance,” Interdiscip. J. Contemp. Res. Bus., vol. 5, no. 4, pp. 140–153, 2013.

D. Viruega Sevilla, A. Francisco López, and P. M. Bello Bugallo, “The Role of a Hazardous Waste Intermediate Management Plant in the Circularity of Products,” Sustain., vol. 14, no. 3, 2022, doi: 10.3390/su14031241.

K. J. Eschleman, J. Madsen, G. Alarcon, and A. Barelka, “Benefiting from creative activity: The positive relationships between creative activity, recovery experiences, and performance-related outcomes,” J. Occup. Organ. Psychol., vol. 87, no. 3, pp. 579–598, 2014, doi: 10.1111/joop.12064.

S. Riyanto, E. Endri, and A. Hamid, “The influence of transformational leadership and the work environment on employee performance: Mediating role of,” Acad. Entrep. J., vol. 27, no. 6, pp. 1–11, 2021.

S. Harini, S. Sudarijati, and M. A. Yani, “Occupational Health Safety and Physical Work Environment Conditions on Employee Performance,” Indones. J. Soc. Res., vol. 1, no. 1, pp. 1–9, 2019.

I. Soegiarto, M. V. Rahmadhani, N. J. A. Arifah, and I. Ilham, “Effects of Leadership Development Programs, Mentorship, and Employee Empowerment on Organizational Performance,” Int. J. Business, Law, Educ., vol. 5, no. 2, pp. 1923–1937, 2024.

X. Zhang and K. M. Bartol, “Linking empowering leadership and employee creativity: The influence of psychological empowerment, intrinsic motivation, and creative process engagement,” Acad. Manag. J., vol. 53, no. 1, pp. 107–128, 2010.

M. Matsuo, “Influences of developmental job experience and learning goal orientation on employee creativity: mediating role of psychological empowerment,” Hum. Resour. Dev. Int., vol. 25, no. 1, pp. 4–18, 2022.

I. Bernarto, D. Bachtiar, N. Sudibjo, I. N. Suryawan, A. Purwanto, and M. Asbari, “Effect of transformational leadership, perceived organizational support, job satisfaction toward life satisfaction: Evidences from indonesian teachers,” 2020.

H. H. M. Tse and W. C. K. Chiu, “Transformational leadership and job performance: A social identity perspective,” J. Bus. Res., vol. 67, no. 1, pp. 2827–2835, 2014, doi: 10.1016/j.jbusres.2012.07.018.

R. Reiter-Palmon and J. J. Illies, “Leadership and Creativity: Understanding Leadership From A Creative Problem-Solving Perspective,” Leadersh. Q., vol. 15, no. 1, pp. 55–77, 2004, doi: 10.1016/j.leaqua.2003.12.005.

S. B. Prentice, “Job Satisfaction or Employee Engagement: Regardless of Which Comes First, Supportive Leadership Improves Them Both,” Adv. Dev. Hum. Resour., vol. 24, no. 4, pp. 275–285, 2022.

H. Li, T. Zhao, C. Li, and X. Pang, “Linking visionary leadership with employee creativity: Perceived organizational support as a mediator,” Soc. Behav. Personal. an Int. J., vol. 51, no. 1, pp. 1–8, 2023.

R. Setiawan, A. Eliyana, T. Suryani, and D. Liaw, “Promoting employee creativity: The practices of transformational leadership, knowledge sharing, and task conflict behaviour on start-up business in Indonesia,” Syst. Rev. Pharm., vol. 11, no. 12, pp. 1272–1282, 2020, doi: 10.31838/srp.2020.12.187.

J. G. Smith, K. H. Morin, and E. T. Lake, “Association of the nurse work environment with nurse incivility in hospitals,” J. Nurs. Manag., vol. 26, no. 2, pp. 219–226, 2018.

B. P. Sharma and Y. Prakash, “Factors of Growing Mental Health Issues of Employees at Workplace in Service Based Industries”.

A. Lehmann and G. F. Bauer, “Occupational health of employees with mental health issues: the role of the psychosocial working conditions, job crafting, and sense of coherence,” 2024.

A. K. F. Wong, S. Kim, E. Gamor, M. A. Köseoğlu, and Y. Y. Liu, “EXPRESS: Advancing employees’ mental health and psychological wellbeing research in hospitality and tourism: Systematic review, critical reflections, and future prospects,” J. Hosp. Tour. Res., p. 10963480241271084, 2024.

J. Nasir, R. M. Ibrahim, and M. A. Sarwar, “A conceptual study on investigating the effect of innovation, transformational leadership and work stressor on employee performance of SMEs in Pakistan,” J. Manag. Info, vol. 7, no. 4, 2021, doi: 10.31580/jmi.v7i4.1766.

Downloads

Published

2024-12-31

How to Cite

Analysis of Changes in Work Environment, Mental Health Program, and Leadership Support to Employee Loyalty in Start-Up Companies in East Java (Y. J. Purnomo, E. Darlin, & T. Haryanti , Trans.). (2024). West Science Social and Humanities Studies , 2(12), 2075-2082. https://doi.org/10.58812/wsshs.v2i12.1496