Implementation of a Cloud-Based CRM System to Improve Customer Loyalty in Digital Startups in Indonesia. West Science Information System and Technology, [S. l.], v. 3, n. 02, p. 118–125, 2025. DOI: 10.58812/wsist.v3i02.2164. Disponível em: https://wsj.westsciences.com/index.php/wsist/article/view/2164. Acesso em: 8 dec. 2025.