S. Uloli, Merlan, and Azwar Lahusin , trans. “Digital-Based Public Service Innovation: Systematic Literature Review”. West Science Interdisciplinary Studies 1, no. 11 (November 23, 2023): 1210–1215. Accessed April 17, 2025. https://wsj.westsciences.com/index.php/wsis/article/view/384.