The Effect of E-Service Quality BYOND by BSI on Customer Satisfaction and Customer Loyalty at Bank Syariah Indonesia in Pekanbaru. West Science Interdisciplinary Studies, [S. l.], v. 4, n. 05, p. 860–870, 2026. DOI: 10.58812/wsis.v4i05.2850. Disponível em: https://wsj.westsciences.com/index.php/wsis/article/view/2850. Acesso em: 31 may. 2026.