C. Purnama, D. Fatmah, M. Rahmah, S. Hasani, Y. Rahmah, and Z. Z. Rahmah , Trans., “The Intervening of Customer Satisfaction can Improve on Customer Loyalty”, WSJEE, vol. 1, no. 10, pp. 478–486, Oct. 2023, doi: 10.58812/wsjee.v1i10.483.