Bibliometric Mapping of Consumer Behavior Studies in the Digital Era
DOI:
https://doi.org/10.58812/wsjee.v3i04.2466Keywords:
bibliometric analysis, consumer behavior, digital era, social media, artificial intelligence, big data, VOSviewer, BibliometrixAbstract
This study does a bibliometric analysis of consumer behavior research in the digital age to elucidate its intellectual framework, thematic focal points, and patterns of global collaboration. The analysis employs data sourced from prominent bibliographic databases, utilizing performance metrics, co-authorship and co-citation networks, as well as keyword co-occurrence mapping through VOSviewer and the Bibliometric R package. The findings indicate that "consumer behavior" constitutes the central focus of the discipline, encircled by significant themes including social media, digital platforms, artificial intelligence, big data, purchase intention, and data privacy. Maps of countries and affiliations underscore the crucial roles of India, China, the United States, Indonesia, and Malaysia in generating research output, as well as robust regional and worldwide collaborative networks. The study provides practical assistance for managers, politicians, and academic institutions, while also making a theoretical contribution by defining digital consumer behavior as an interdisciplinary field that encompasses marketing, information systems, data science, and social psychology. Recognized are the constraints pertaining to database coverage, language selection, and keyword reliance, along with recommendations for future study on developing technologies and consumer welfare.
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Copyright (c) 2025 Loso Judijanto, Achmad Syaefuddin

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