West Science Business and Management
type: channel
description: The Editors invite writers and experts to publish and share their ideas through scientific and empirical research in the field of Management and Business. The main objective of this publication is to improve theory, concept, and practice in the field of management and business. Dissemination of research will enable researchers, and practitioners to present and share their scientific empirical findings. We will be the bridge between theory and practice in management and business. The participation of well-known international experts on the editorial board is a guarantee of the sustainability and quality of publications as a contribution to the development of management and international business research. This will make it possible to introduce the latest empirical research findings to practitioners and academics. This journal will be of interest to both academics and practitioners. This journal is intended for researchers, lecturers, undergraduate and postgraduate students, and practitioners.
publisher: Westscience Press
language: en
publication name: West Science Business and Management
issn: 2986-9374
items: Human Resources as Social Assets in Sustainable Tourism: Evaluating Impacts through Social Return on Investment (SROI)
items: The Current Trends and Gaps in Employee Innovation Literature (A Bibliometric Study)
items: Customer Relationship Management (CRM) in Modern Retail: A Bibliometric Study
items: Mapping Intellectual Structure in General Management Studies Using VOSviewer
items: Cryptocurrency and Behavioral Finance: Co-Word Analysis and Research Evolution
items: Artificial Intelligence in HRM: A Scientometric Review of Global Publications
items: Financial Management in the ESG Context: A Bibliometric Review and Author Network Analysis
items: Bibliometric Analysis of Public Administration Research
items: The Effect of Accounting Competencies, Information Systems, and Compliance on the Quality of MSME Financial Reporting through Accountability
items: The Effect of Financial Literacy, Financial Attitudes, and Financial Planning on Student Financial Behavior in West Java
items: The Effect of Work-Life Balance and Work Environment on Employee Performance with Job Satisfaction as a Mediating Variable
items: The Effect of Transformational Leadership and Organizational Culture on Organizational Performance with Employee Engagement Mediation
items: Mapping Global Research on Entrepreneurial Orientation
items: Mapping Research Themes on Sustainable Finance: A Scientometric Review from Scopus Database
items: Consumer Responses to Sustainable Product Labeling (Eco-label) in Purchasing Decisions
items: Green Financial Management as a Strategy to Face the Challenges of Sustainable Finance
items: The Impact of Green Human Resource Management on Organizational Citizenship Behavior for the Environment (OCBE)
items: Strategies to Improve the Competitiveness of Sustainable Palm Oil Commodities in Indonesia
items: Bibliometric Analysis of Toxic Leadership
items: Bibliometric Analysis of Reverse Mentoring: A Global Perspective onResearch Trends and Developments
items: A Bibliometric Analysis of Job-Hopping Among Millennials in theWorkplace
items: A Bibliometric Analysis of Intention to Leave in TheManufacturing Industries
items: Bibliometric Analysis on the Word Procrastination
items: Bibliometric Analysis of Employee Procrastination Behavior: A Lack of Contribution to Organizational Productivity
items: A Bibliometric Analysis of Quiet Quitting on Corporate Company
items: Work-Life Integration vs Work-Life Balance : Tracing Generation Z's Preferences and Perceptions of Flexible Work Patterns in a Creative Startup Environment
items: https://wsj.westsciences.com/index.php/wsbm/article/view/2199
items: Analysis of the Effect of Promotion and Price on Buying Interest in Yummy Choice Coffee Gold at Indomaret
items: Bibliometric Analysis of the Term Toxic Positivity in Workplace
items: The Impact of Artificial Intelligence on Medical Tourism: A New Theoretical Framework for Enhancing Healthcare Accessibility and Efficiency

Human Resources as Social Assets in Sustainable Tourism: Evaluating Impacts through Social Return on Investment (SROI)
type: item
description: Tourism is widely recognized as a significant driver of economic growth and employment; however, the role of human resources is often narrowly framed in economic terms, with limited recognition of their broader social contributions. This study explores human resources as social assets in sustainable tourism by integrating the concepts of social capital, community-based tourism (CBT), and the Social Return on Investment (SROI) framework. Using a descriptive qualitative approach through a structured literature review, the study examines how education, training, and community participation function as strategic mechanisms to strengthen local capacities and generate multidimensional value for tourism destinations. The analysis highlights how human resource development enhances not only technical competencies and service quality but also social cohesion, trust, and collective action within host communities. Findings indicate that investment in human resources contributes not only to improved service quality and economic gains but also to stronger community cohesion, cultural preservation, empowerment of local actors, and inclusive development processes. The application of the SROI framework provides a systematic way to capture and measure these broader social, cultural, and economic impacts that are often overlooked in conventional tourism evaluations. This study emphasizes that people-centered investment strategies are fundamental to achieving long-term sustainability in tourism development. The study concludes that human resources must be positioned as catalysts for both social and economic value creation, with important implications for tourism policy, destination governance, and community-based development practices.
subject: Articles
  topic: section
subject: Community-Based Tourism
  topic: keywords
subject: Social Capital
  topic: keywords
subject: Social Return on Investment
  topic: keywords
subject: Sustainable Tourism
  topic: keywords
creator: Dinis Cahyaningrum
creator: Tifani Dame Hasany
creator: Zefanya Andryan Girsang
creator: Dhanny Safitri
creator: Khairul Mujahidi
rights: Copyright (c) 2025 Dinis Cahyaningrum, Tifani Dame Hasany, Zefanya Andryan Girsang, Dhanny Safitri, Khairul Mujahidi https://creativecommons.org/licenses/by-sa/4.0
date: 2025-12-10
publication date: 2025-12-10
starting page: 816
ending page: 823
doi: 10.58812/wsbm.v3i04.2283

The Current Trends and Gaps in Employee Innovation Literature (A Bibliometric Study)
type: item
description: Employee innovation has become an increasingly critical topic in organizational and management studies, as firms rely on the creative and proactive behaviors of their workforce to remain competitive in dynamic environments. Despite growing scholarly attention, the literature on employee innovation remains fragmented across constructs such as innovative work behavior, employee creativity, and employee-driven innovation. This study conducts a bibliometric analysis of publications indexed in Scopus between 2000 and 2025 to systematically map the intellectual structure, thematic evolution, and collaboration networks in this field. Using performance analysis and science mapping techniques with VOSviewer, the study identifies leadership, human resource management, and innovation performance as dominant research anchors, while recent trends highlight the emergence of inclusive leadership, sustainability, and psychological enablers such as self-efficacy. The collaboration networks reveal China and the United States as central hubs, with increasing contributions from Asian and European countries. The findings underscore both the maturity of core themes and the presence of underexplored areas, including employee-driven innovation and digital transformation contexts. This study contributes by clarifying research fragmentation, proposing the integration of dispersed strands into more holistic theoretical frameworks, and offering practical insights for organizations seeking to foster inclusive, sustainable, and innovation-driven work environments.
subject: Articles
  topic: section
subject: Employee Innovation
  topic: keywords
subject: Innovative Work Behavior
  topic: keywords
subject: Employee Creativity
  topic: keywords
subject: Bibliometric Analysis
  topic: keywords
creator: Loso Judijanto
rights: Copyright (c) 2025 Loso Judijanto https://creativecommons.org/licenses/by-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 802
ending page: 808
doi: 10.58812/wsbm.v3i03.2277

Customer Relationship Management (CRM) in Modern Retail: A Bibliometric Study
type: item
description: Customer Relationship Management (CRM) has emerged as a strategic cornerstone for modern retail, driven by the dual forces of customer-centric business models and digital transformation. This study conducts a bibliometric analysis to map the intellectual structure, research trends, and thematic evolution of CRM in the retail sector. Using the Scopus database, publications from 2000 to 2025 were retrieved and analyzed with VOSviewer, producing co-authorship, co-citation, and keyword co-occurrence visualizations. The findings reveal that traditional themes such as customer satisfaction, loyalty, and public relations remain central to CRM research, while newer areas such as artificial intelligence, machine learning, big data, and e-commerce have emerged as critical enablers of CRM innovation. The analysis further highlights the dominance of the United States, the United Kingdom, and India as major contributors, alongside strong collaborations across Europe and Asia. Theoretically, this study consolidates fragmented insights across marketing, management, and information systems, situating CRM within the broader paradigm of digital business ecosystems. Practically, it provides retailers with guidance on aligning relationship-building strategies with data-driven technologies to achieve competitive advantage. While limited by database coverage and language scope, the study offers valuable directions for future research, emphasizing interdisciplinary collaboration and the integration of advanced analytics into CRM practices.
subject: Articles
  topic: section
subject: Customer Relationship Management (CRM)
  topic: keywords
subject: Modern Retail
  topic: keywords
subject: Bibliometric Analysis
  topic: keywords
subject: Customer Loyalty
  topic: keywords
creator: Loso Judijanto
rights: Copyright (c) 2025 Loso Judijanto https://creativecommons.org/licenses/by-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 809
ending page: 815
doi: 10.58812/wsbm.v3i03.2276

Mapping Intellectual Structure in General Management Studies Using VOSviewer
type: item
description: This study explores the intellectual terrain of general management research using bibliometric research and visualization techniques with VOSviewer. Drawing on data obtained from the Scopus database between 2000 and 2025, examination graphed co-citation, co-authorship, and keyword co-occurrence networks to unveil the topical structure of the field. The results indicate that the concept of the general manager serves as the hub node linking multifarious clusters of research, ranging from leadership and strategic management to talent management and career development, sustainability, and employee job satisfaction. The visualization reflects both the continuity of traditional concerns—leadership development, globalization, and strategic direction—and the aggregation of new ones like competencies, sustainability, and organizational well-being. These findings bear witness to the multidisciplinary nature of management scholarship, bridging human capital, strategic leadership, and global responsibility. The book enhances management literature through the presentation of an replicable and systematic intellectual mapping of the domain, which will serve as a valuable handbook for researchers, practitioners, and policymakers to harmonize their agendas with evolving knowledge patterns.
subject: Articles
  topic: section
subject: General Management
  topic: keywords
subject: Bibliometric Analysis
  topic: keywords
subject: VOSviewer
  topic: keywords
subject: Leadership
  topic: keywords
subject: Sustainability
  topic: keywords
creator: Loso Judijanto
rights: Copyright (c) 2025 Loso Judijanto https://creativecommons.org/licenses/by-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 756
ending page: 764
doi: 10.58812/wsbm.v3i03.2257

Cryptocurrency and Behavioral Finance: Co-Word Analysis and Research Evolution
type: item
description: This study explores the evolving intersection between cryptocurrency and behavioral finance through a scientometric approach using co-word analysis. By analyzing publications indexed in the Scopus database from 2010 to 2025, the study identifies dominant research themes, intellectual structures, and emerging trends within this interdisciplinary field. The analysis reveals that early research focused heavily on investor sentiment, market efficiency, and behavioral biases related to bitcoin and cryptocurrency trading. Over time, the literature has expanded to include advanced methodologies such as machine learning, sentiment analysis, and portfolio optimization, highlighting a growing convergence between behavioral theories and data-driven techniques. Furthermore, the study maps global collaboration patterns among authors, institutions, and countries, showing that knowledge production is increasingly international and interdisciplinary. The findings provide valuable insights for researchers, practitioners, and policymakers by highlighting key research clusters, practical implications, and future directions in the study of digital financial behavior. This work contributes to the theoretical integration of behavioral finance and crypto-asset studies and lays the groundwork for more nuanced, data-informed behavioral research in digital markets.
subject: Articles
  topic: section
subject: Cryptocurrency
  topic: keywords
subject: Behavioral Finance
  topic: keywords
subject: Co-Word Analysis
  topic: keywords
subject: Scientometric Mapping
  topic: keywords
creator: Loso Judijanto
rights: Copyright (c) 2025 Loso Judijanto https://creativecommons.org/licenses/by-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 792
ending page: 801
doi: 10.58812/wsbm.v3i03.2245

Artificial Intelligence in HRM: A Scientometric Review of Global Publications
type: item
description: The integration of Artificial Intelligence (AI) into Human Resource Management (HRM) has triggered a significant transformation in how organizations attract, manage, and retain talent. This study aims to map the intellectual structure, thematic trends, and collaborative patterns of global research on AI in HRM using a scientometric approach. Drawing data from the Scopus database and utilizing VOSviewer software, the analysis covers co-authorship networks, institutional collaborations, keyword co-occurrences, temporal trends, and density distributions. The results reveal that core themes revolve around AI-enabled decision-making, employee engagement, job satisfaction, and performance enhancement, while strategic topics such as innovation, technology adoption, and sustainable development are gaining momentum. India, the United States, and Malaysia emerge as leading contributors, highlighting strong regional clusters and international partnerships. This study provides actionable insights for practitioners, outlines theoretical pathways for scholars, and identifies emerging areas that merit further investigation. It serves as a foundational reference for understanding the evolving intersection between AI technologies and HRM practices in the digital age.
subject: Articles
  topic: section
subject: Artificial Intelligence
  topic: keywords
subject: Human Resource Management
  topic: keywords
subject: Scientometric Analysis
  topic: keywords
subject: VOSviewer
  topic: keywords
creator: Loso Judijanto
rights: Copyright (c) 2025 Loso Judijanto https://creativecommons.org/licenses/by-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 782
ending page: 791
doi: 10.58812/wsbm.v3i03.2244

Financial Management in the ESG Context: A Bibliometric Review and Author Network Analysis
type: item
description: This study presents a comprehensive bibliometric review and author network analysis of scholarly literature on financial management within the context of Environmental, Social, and Governance (ESG) principles. Utilizing data from the Scopus database and VOSviewer software, the analysis maps the intellectual structure, thematic evolution, and collaborative patterns of publications from 2000 to 2025. The findings reveal that core concepts such as sustainability, corporate social responsibility, ESG performance, and financial performance dominate the research landscape. Emerging themes, including green finance, climate risk, and stakeholder engagement, indicate a growing interdisciplinary interest and the expansion of ESG-related financial strategies. Author and institutional co-authorship networks highlight fragmented yet globally distributed collaboration, with China, the United States, and the United Kingdom playing central roles in knowledge production. This study provides critical insights for researchers, practitioners, and policymakers, while also identifying theoretical gaps and future research directions in the integration of ESG into financial management practices.
subject: Articles
  topic: section
subject: ESG
  topic: keywords
subject: Financial Management
  topic: keywords
subject: Sustainability
  topic: keywords
subject: Corporate Social Responsibility
  topic: keywords
subject: Green Finance
  topic: keywords
subject: Bibliometric Analysis
  topic: keywords
creator: Loso Judijanto
rights: Copyright (c) 2025 Loso Judijanto https://creativecommons.org/licenses/by-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 774
ending page: 781
doi: 10.58812/wsbm.v3i03.2243

Bibliometric Analysis of Public Administration Research
type: item
description: This study presents a comprehensive bibliometric analysis of public administration research using data retrieved from the Scopus database and visualized through VOSviewer. The objective is to map the intellectual structure, thematic evolution, and global collaboration patterns in the field from 2000 to 2024. The analysis includes co-authorship, keyword co-occurrence, temporal overlay, and density visualizations to identify the most influential authors, institutions, countries, and research topics. The findings reveal that while traditional themes such as bureaucracy, public policy, and administrative reform remain central, there has been a notable shift toward contemporary topics such as e-government, digital transformation, artificial intelligence, and sustainability. The United States emerges as the leading contributor in terms of publication volume and collaborative influence. The study offers practical insights for researchers, policymakers, and academic institutions, while also contributing theoretically by highlighting the evolution and diversification of public administration as a multidisciplinary field. Despite limitations related to database scope and keyword standardization, this research provides a valuable foundation for guiding future studies and strengthening strategic collaboration in the discipline.
subject: Articles
  topic: section
subject: Public Administration
  topic: keywords
subject: Bibliometric Analysis
  topic: keywords
subject: VOSviewer
  topic: keywords
subject: Public Policy
  topic: keywords
subject: E-Government
  topic: keywords
creator: Loso Judijanto
rights: Copyright (c) 2025 Loso Judijanto https://creativecommons.org/licenses/by-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 765
ending page: 773
doi: 10.58812/wsbm.v3i03.2242

The Effect of Accounting Competencies, Information Systems, and Compliance on the Quality of MSME Financial Reporting through Accountability
type: item
description: This study examines the influence of accounting competencies, information systems, and compliance on the quality of financial reporting in Micro, Small, and Medium Enterprises (MSMEs) with accountability as a mediating factor. Employing a quantitative approach, data were collected from 130 MSME respondents using a Likert-scale questionnaire (1–5). The analysis utilized Structural Equation Modeling–Partial Least Squares (SEM-PLS 3). The results reveal that accounting competencies, compliance, and information systems each have a significant positive effect on financial reporting quality. Compliance emerged as the strongest predictor, emphasizing the importance of adhering to regulations and standards in enhancing reporting credibility. Furthermore, the combined effect of these factors explained 71.8% of the variance in financial reporting quality, underscoring the integrated role of human resources, institutional legitimacy, and technological adoption. This study contributes both theoretically and practically by providing insights into strengthening MSME financial governance through improved competencies, compliance culture, and digital system utilization.
subject: Articles
  topic: section
subject: Accounting Competencies
  topic: keywords
subject: Information Systems
  topic: keywords
subject: Compliance
  topic: keywords
subject: Accountability
  topic: keywords
subject: Financial Reporting Quality
  topic: keywords
creator: Antoni Antoni
rights: Copyright (c) 2025 Antoni Antoni https://creativecommons.org/licenses/by-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 726
ending page: 737
doi: 10.58812/wsbm.v3i03.2241

The Effect of Financial Literacy, Financial Attitudes, and Financial Planning on Student Financial Behavior in West Java
type: item
description: This study examines the impact of financial literacy, financial attitudes, and financial planning on the financial behavior of students in West Java. Using a quantitative approach, data were collected from 170 student respondents through questionnaires with a 5-point Likert scale. The data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS 3). The results show that financial attitudes, financial literacy, and financial planning have positive and significant effects on financial behavior. Among the three variables, financial attitudes have the strongest influence, followed by financial literacy and financial planning. The model explains 81.5% of the variance in financial behavior, indicating strong predictive power. These findings highlight the importance of fostering positive financial attitudes, enhancing financial knowledge, and encouraging structured financial planning to promote responsible financial behavior among students. The study contributes to the growing body of literature in behavioral finance and provides practical insights for educators and policymakers in designing effective financial education programs.
subject: Articles
  topic: section
subject: Financial Literacy
  topic: keywords
subject: Financial Attitudes
  topic: keywords
subject: Financial Planning
  topic: keywords
subject: Financial Behavior
  topic: keywords
creator: Irwan Irawadi Barus
creator: Johnny Chandra
creator: Heny Fitriani
creator: Avininda Dewi Nindiasari
creator: Eko Sudarmanto
rights: Copyright (c) 2025 Irwan Irawadi Barus, Johnny Chandra, Heny Fitriani, Avininda Dewi Nindiasari, Eko Sudarmanto https://creativecommons.org/licenses/by-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 713
ending page: 725
doi: 10.58812/wsbm.v3i03.2240

The Effect of Work-Life Balance and Work Environment on Employee Performance with Job Satisfaction as a Mediating Variable
type: item
description: This study examines the effect of work-life balance and work environment on employee performance with job satisfaction as an intermediary variable. Using a quantitative approach, data were collected from 180 employees through a structured questionnaire measured on a five-point Likert scale. Data analysis was conducted using Structural Equation Modeling–Partial Least Squares (SEM-PLS 3). The results reveal that work-life balance and work environment both have significant positive effects on job satisfaction, with the work environment showing the stronger influence. Job satisfaction, in turn, has a very strong positive effect on employee performance. Mediation analysis confirms that job satisfaction fully mediates the effect of work environment on performance and partially mediates the effect of work-life balance on performance. These findings suggest that organizational performance can be improved by creating a supportive work environment and promoting work-life balance, with job satisfaction serving as the key mechanism that drives employee productivity.
subject: Articles
  topic: section
subject: Work-Life Balance
  topic: keywords
subject: Work Environment
  topic: keywords
subject: Job Satisfaction
  topic: keywords
subject: Employee Performance
  topic: keywords
creator: Setyowati Subroto
creator: Alifah Lettiane Virainy Lubis
creator: Mohammad Gifari Sono
rights: Copyright (c) 2025 Setyowati Subroto, Alifah Lettiane Virainy Lubis, Mohammad Gifari Sono https://creativecommons.org/licenses/by-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 701
ending page: 712
doi: 10.58812/wsbm.v3i03.2239

The Effect of Transformational Leadership and Organizational Culture on Organizational Performance with Employee Engagement Mediation
type: item
description: This study investigates the influence of transformational leadership and organizational culture on organizational performance with employee engagement as a mediating variable. Using a quantitative approach, data were collected from 190 respondents through a structured questionnaire employing a five-point Likert scale. The data were analyzed using Structural Equation Modeling with Partial Least Squares (SEM-PLS 3). The results indicate that organizational culture has the strongest positive and significant effect on organizational performance, followed by transformational leadership. Furthermore, organizational performance significantly influences employee engagement, highlighting its role as a driver of employee commitment and motivation. The R² values demonstrate that the model explains 84.0% of the variance in organizational performance and 62.5% of the variance in employee engagement, suggesting strong explanatory power. These findings emphasize the importance of embedding strong cultural values and transformational leadership behaviors to enhance organizational performance and foster employee engagement.
subject: Articles
  topic: section
subject: Transformational Leadership
  topic: keywords
subject: Organizational Culture
  topic: keywords
subject: Organizational Performance
  topic: keywords
subject: Employee Engagement
  topic: keywords
creator: Muhammad Syafri
creator: Mohammad Gifari Sono
rights: Copyright (c) 2025 Muhammad Syafri, Mohammad Gifari Sono https://creativecommons.org/licenses/by-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 688
ending page: 700
doi: 10.58812/wsbm.v3i03.2238

Mapping Global Research on Entrepreneurial Orientation
type: item
description: This study aims to map the intellectual structure and global evolution of research on Entrepreneurial Orientation (EO) using a bibliometric analysis approach. Drawing data from the Scopus database, a total of peer-reviewed journal articles were analyzed to uncover trends, influential authors, institutional collaborations, and thematic clusters in EO literature. Using VOSviewer software, co-authorship networks, keyword co-occurrences, and temporal visualizations were generated to provide insight into the development of the field. The results reveal that EO remains a core construct in entrepreneurship research, often linked with themes such as innovation, firm performance, strategic orientation, and small and medium-sized enterprises (SMEs). More recent trends indicate a shift toward sustainability, social entrepreneurship, and academic entrepreneurship, highlighting EO’s growing interdisciplinary appeal. The study contributes by consolidating fragmented knowledge, identifying emerging areas for inquiry, and offering a roadmap for future research and policy development. Despite its limitations, the findings provide valuable theoretical and practical guidance for scholars, educators, entrepreneurs, and policymakers navigating the evolving entrepreneurial landscape.
subject: Articles
  topic: section
subject: Entrepreneurial Orientation
  topic: keywords
subject: Bibliometric Analysis
  topic: keywords
subject: Innovation
  topic: keywords
subject: Firm Performance
  topic: keywords
creator: Loso Judijanto
rights: Copyright (c) 2025 Loso Judijanto https://creativecommons.org/licenses/by-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 746
ending page: 755
doi: 10.58812/wsbm.v3i03.2237

Mapping Research Themes on Sustainable Finance: A Scientometric Review from Scopus Database
type: item
description: This study presents a scientometric analysis of the global research landscape on sustainable finance using data retrieved from the Scopus database. By employing VOSviewer for bibliometric mapping, the study identifies major themes, influential authors, collaborative networks, and temporal trends within the literature published between 2000 and 2025. The analysis reveals that sustainable finance is anchored around core topics such as green finance, climate change, ESG performance, and responsible investment, while new themes like financial inclusion, digital finance, and greenwashing are gaining prominence. Keyword co-occurrence and overlay visualizations highlight the dynamic evolution of research interests, shifting from environmental and policy-centered discussions toward technologically driven and socially responsive financial practices. The study also maps institutional and country-level collaborations, identifying dominant players as well as regions with emerging contributions. This comprehensive overview provides valuable insights for researchers, policymakers, and financial practitioners seeking to understand the intellectual structure of sustainable finance and to identify strategic directions for future inquiry and action.
subject: Articles
  topic: section
subject: Sustainable Finance
  topic: keywords
subject: Green Finance
  topic: keywords
subject: ESG
  topic: keywords
subject: Scientometric Analysis
  topic: keywords
subject: Bibliometric Mapping
  topic: keywords
subject: VOSviewer
  topic: keywords
creator: Loso Judijanto
rights: Copyright (c) 2025 Loso Judijanto https://creativecommons.org/licenses/by-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 738
ending page: 745
doi: 10.58812/wsbm.v3i03.2236

Consumer Responses to Sustainable Product Labeling (Eco-label) in Purchasing Decisions
type: item
description: This study examines consumer responses to sustainable product labels (eco-labels) and their influence on purchasing decisions in Indonesia. Using a quantitative research design, data were collected from 150 respondents through a structured questionnaire with a 1–5 Likert scale. The data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS 3) to evaluate both the measurement and structural models. Results indicate that eco-label perception has a significant positive effect on consumer trust and purchasing decisions. Furthermore, consumer trust plays a mediating role, strengthening the relationship between eco-label perception and purchase behavior. Environmental awareness also emerged as a strong determinant of purchasing decisions, showing that consumers who are more environmentally conscious are more responsive to eco-labels. The model demonstrated substantial explanatory power (R² = 0.62) for purchasing decisions, confirming the importance of eco-labels, trust, and awareness in shaping sustainable consumer behavior in Indonesia. These findings provide practical implications for businesses and policymakers in promoting eco-labeled products and fostering sustainable consumption.
subject: Articles
  topic: section
subject: Eco-labels
  topic: keywords
subject: Consumer trust
  topic: keywords
subject: Environmental awareness
  topic: keywords
subject: Purchasing decisions
  topic: keywords
subject: SEM-PLS
  topic: keywords
creator: Feliks Anggia Binsar Kristian Panjaitan
creator: Hommy Dorthy Ellyany Sinaga
rights: Copyright (c) 2025 Feliks Anggia Binsar Kristian Panjaitan, Hommy Dorthy Ellyany Sinaga https://creativecommons.org/licenses/by-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 677
ending page: 687
doi: 10.58812/wsbm.v3i03.2235

Green Financial Management as a Strategy to Face the Challenges of Sustainable Finance
type: item
description: This study examines green finance management as a strategic approach to addressing sustainable finance challenges in Indonesia. As the country faces pressing environmental and social issues, financial institutions are under increasing pressure to align their practices with sustainability principles. Despite policy initiatives such as the OJK Sustainable Finance Roadmap, challenges remain in regulatory enforcement, institutional capacity, and public awareness. Using a qualitative design, data were collected through in-depth interviews with three key informants representing a financial institution, a regulatory body, and a sustainability practitioner. The findings highlight five central themes: the importance of strengthening regulatory frameworks, enhancing institutional capacity, promoting stakeholder collaboration, overcoming awareness and cultural barriers, and fostering green financial innovation. These results suggest that green finance management serves as both a policy instrument and a practical tool for aligning economic growth with environmental protection. The study contributes to the literature on sustainable finance in Indonesia and offers practical insights for policymakers, financial institutions, and stakeholders in advancing sustainability through finance.
subject: Articles
  topic: section
subject: Green Finance
  topic: keywords
subject: Sustainable Finance
  topic: keywords
subject: Institutional Capacity
  topic: keywords
subject: Stakeholder Collaboration
  topic: keywords
subject: Indonesia
  topic: keywords
creator: Meiske Wenno
creator: Muhammad Faisal
creator: Erfendi Regar
creator: Hasmia Melati Arifin
rights: Copyright (c) 2025 Meiske Wenno, Muhammad Faisal, Erfendi Regar, Hasmia Melati Arifin https://creativecommons.org/licenses/by-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 668
ending page: 676
doi: 10.58812/wsbm.v3i03.2234

The Impact of Green Human Resource Management on Organizational Citizenship Behavior for the Environment (OCBE)
type: item
description: This study investigates the impact of Green Human Resource Management (GHRM) practices on Organizational Citizenship Behavior for the Environment (OCBE) in Indonesia. Using a quantitative approach, data were collected from 130 employees across various industries through a structured questionnaire measured on a five-point Likert scale. The data were analyzed using Partial Least Squares–Structural Equation Modeling (SEM-PLS 3). Results show that GHRM significantly and positively influences OCBE, with an explained variance (R²) of 42%. Among the dimensions of GHRM, green training and green rewards emerged as the strongest predictors of OCBE, while green recruitment and green performance appraisal also demonstrated significant but slightly weaker effects. These findings highlight the strategic role of HRM in fostering voluntary pro-environmental behaviors among employees, particularly in the Indonesian cultural context where collectivist values support sustainability. The study contributes to the literature by validating the GHRM–OCBE relationship in a developing country and by identifying the relative importance of different HR practices. Practically, organizations are encouraged to design HR strategies that integrate sustainability into training, rewards, recruitment, and performance management systems to strengthen both environmental performance and employee engagement.
subject: Articles
  topic: section
subject: Green Human Resource Management
  topic: keywords
subject: ational Citizenship Behavior for the Environment (OCBE)
  topic: keywords
subject: Indonesia
  topic: keywords
subject: Sustainable HR Practices
  topic: keywords
creator: Cecep Warman
creator: Lorhenson Debataraja
creator: Eka Febrianata
creator: Retno Ryani Kusumawati
creator: Sucihati Sucihati
rights: Copyright (c) 2025 Cecep Warman, Lorhenson Debataraja, Eka Febrianata, Retno Ryani Kusumawati, Sucihati https://creativecommons.org/licenses/by-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 653
ending page: 667
doi: 10.58812/wsbm.v3i03.2233

Strategies to Improve the Competitiveness of Sustainable Palm Oil Commodities in Indonesia
type: item
description: This study examines strategies to improve the competitiveness of sustainable palm oil commodities in Indonesia through a qualitative analysis involving five key informants: a government policymaker, an industry association representative, a sustainability expert from an NGO, an academic researcher, and a smallholder farmer representative. Using in-depth interviews and thematic analysis, the research identifies six central themes influencing competitiveness: strengthening certification and standards, enhancing supply chain transparency, promoting technology and innovation, reforming policies and institutions, fostering stakeholder collaboration with smallholder inclusivity, and pursuing market diversification with value addition. The findings reveal that while certification and compliance with sustainability requirements are essential for international market access, challenges remain in supporting smallholders, improving institutional coordination, and adopting innovative technologies. The study concludes that sustainability should not be viewed merely as a compliance obligation but as a strategic driver of competitiveness. Integrating sustainability principles into policies, practices, and market strategies can position Indonesia as a global leader in sustainable palm oil production.
subject: Articles
  topic: section
subject: Sustainable Palm Oil
  topic: keywords
subject: Competitiveness
  topic: keywords
subject: Certification
  topic: keywords
subject: Smallholder Inclusivity
  topic: keywords
subject: Market Diversification
  topic: keywords
creator: Loso Judijanto
rights: Copyright (c) 2025 Loso Judijanto https://creativecommons.org/licenses/by-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 643
ending page: 652
doi: 10.58812/wsbm.v3i03.2232

Bibliometric Analysis of Toxic Leadership
type: item
description: Leadership plays a central role in determining the success of an organization, both in terms of productivity and employee relations. However, not all leadership styles have positive effects. Toxic leadership is a type of disruptive leadership that causes emotional distress, reduces work motivation, and causes organizational dysfunction. This study aims to uncover research trends, collaboration patterns between authors and institutions, and important issues established over the last ten years by conducting a bibliographic analysis of recent studies on toxic leadership. This research approach processes data from Google Scholar according to the 2020–2025 requirements using VosViewer and Publish or Perish software. According to the study’s findings, counterproductive employee behaviour, high sales, and fewer organisational calls are all significantly impacted by toxic leadership. In order to establish a more wholesome and effective workplace, this study highlights how crucial it is for businesses to identify early toxic leadership tendencies and put ethical and emotional intelligence-based preventative measures into place.
subject: Articles
  topic: section
subject: Toxic Leaership
  topic: keywords
subject: Impact Toxic Leadership
  topic: keywords
creator: Yuga Arya Kencana
rights: Copyright (c) 2025 Yuga Arya Kencana https://creativecommons.org/licenses/by-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 532
ending page: 537
doi: 10.58812/wsbm.v3i03.2208

Bibliometric Analysis of Reverse Mentoring: A Global Perspective onResearch Trends and Developments
type: item
description: In the era of digital transformation and generational diversity in the workplace, reverse mentoring has become an important strategy in human resource management. This study aims to analyze the trends and development of research related to reverse mentoring globally using a bibliometric approach. Data was obtained from Google scholar with the keyword "reverse mentoring" and analyzed using the VOSviewer application to visualize the relationship between research elements. The analysis showed a significant increase in the number of publications since 2010, with the research focus shifting from general mentoring relationships towards professional development and leadership in the workplace. Key findings reveal that reverse mentoring and mentoring in general accelerate technology adoption, increase innovation, and strengthen cross-generational relationships within organizations. This study provides comprehensive insights into the contributions, dominant trends, and potential future research directions in the field of reverse mentoring.
subject: Articles
  topic: section
subject: Reverse Mentoring
  topic: keywords
subject: Mentoring
  topic: keywords
subject: Professional Development Digital Transformation
  topic: keywords
subject: Human Resource Management
  topic: keywords
creator: Syeihan Aulia Rizkiadi
rights: Copyright (c) 2025 Syeihan Aulia Rizkiadi https://creativecommons.org/licenses/by-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 578
ending page: 587
doi: 10.58812/wsbm.v3i03.2207

A Bibliometric Analysis of Job-Hopping Among Millennials in theWorkplace
type: item
description: Job-hopping has become a prevalent phenomenon among millennials in the workplace, driven by factors such as career advancement, job satisfaction, compensation, and organizational culture. This study employs bibliometric analysis to explore research trends on jobhopping among millennials, examining 317 publications from 1912 to 2024. By utilizing bibliometric indicators and visualization tools such as VOSviewer, this research identifies key themes, influential studies, and emerging research gaps in the field. The findings reveal a significant increase in scholarly interest in job-hopping since 2015, highlighting its impact on employee retention strategies, workforce mobility, and organizational performance. The study also highlights the role of digital transformation and generational work preferences in shaping job-hopping behaviours. The insights from this research contribute to academic literature and provide practical implications for organizations in designing effective retention strategies tailored to the millennial workforce.
subject: Articles
  topic: section
subject: Job-Hopping
  topic: keywords
subject: Millenials
  topic: keywords
subject: Workplace
  topic: keywords
subject: Employee Retention
  topic: keywords
subject: Bibliometric Analysis
  topic: keywords
creator: Editha Margareth Ekaputri Siregar
rights: Copyright (c) 2025 Editha Margareth Ekaputri Siregar https://creativecommons.org/licenses/by-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 610
ending page: 622
doi: 10.58812/wsbm.v3i03.2206

A Bibliometric Analysis of Intention to Leave in TheManufacturing Industries
type: item
description: Intention to leave is a serious challenge faced by companies, especially in the manufacturing sector which demands high efficiency and sustained productivity. High levels of employee exit intentions can have a direct impact on operational stability, increased recruitment costs, and disruption of work team performance. This study aims to analyze the factors that influence employee quit intentions in the manufacturing industry. By using a qualitative approach, this research is expected to provide a deeper understanding of the dynamics, experiences and underlying causes behind the intention to leave. The findings of this study are expected to serve as a basis for consideration for human resource managers and practitioners in formulating effective retention policies and creating a work environment that supports workforce sustainability in the manufacturing sector.
subject: Articles
  topic: section
subject: Bibliometric Analysis
  topic: keywords
subject: Intention to Leave
  topic: keywords
subject: Manufacturing Industries
  topic: keywords
creator: Indra Muliawan
rights: Copyright (c) 2025 Indra Muliawan https://creativecommons.org/licenses/by-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 547
ending page: 557
doi: 10.58812/wsbm.v3i03.2205

Bibliometric Analysis on the Word Procrastination
type: item
description: This study aims to understand how research trends on procrastination have evolved over time. Using bibliometric methods, the authors analyzed 1,000 documents from Google Scholar that discussed this topic from 1973 to 2024. The results of the analysis show that the number of studies on procrastination has increased significantly in recent years, especially after 2010. Topics that often appear are related to stress, self-control, academic achievement, and other psychological and social factors. Data visualization with the help of VOSviewer software shows that procrastination is a complex topic and involves many fields of science. This study is expected to help academics and practitioners to better understand the direction of research developments on procrastination and develop more effective treatment strategies.
subject: Articles
  topic: section
subject: Procrastination
  topic: keywords
subject: Bibliometrics
  topic: keywords
subject: research trends stress
  topic: keywords
subject: academic achievement
  topic: keywords
creator: Zikri Bagas Munandar
rights: Copyright (c) 2025 Zikri Bagas Munandar https://creativecommons.org/licenses/by-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 558
ending page: 565
doi: 10.58812/wsbm.v3i03.2204

Bibliometric Analysis of Employee Procrastination Behavior: A Lack of Contribution to Organizational Productivity
type: item
description: Procrastination behavior among employees is a growing concern in organizational settings, negatively impacting productivity and overall work efficiency. This study conducts a bibliometric analysis of scientific literature on employee procrastination and its effect on organizational productivity, focusing on the trends, research gaps, and collaboration patterns from 2015 to 2025. Using data from academic databases such as Scopus, Web of Science, and Google Scholar, the study identifies key publications, analyzes the evolution of research topics, and assesses the contributions of various authors in this field. The results reveal a significant increase in studies related to procrastination in the workplace, with a focus on time management, leadership influence, and the role of organizational culture in mitigating procrastination. The findings suggest that understanding the underlying causes of procrastination and implementing strategies to address it can lead to improved organizational performance. This research offers valuable insights for human resource management and sets the foundation for future studies in addressing procrastination in the workplace.
subject: Articles
  topic: section
subject: Employee Procrastination
  topic: keywords
subject: Bibliometric Analysis
  topic: keywords
subject: Publish and Perish
  topic: keywords
subject: Mendeley
  topic: keywords
subject: Vosviewer
  topic: keywords
creator: Syahila Bunga Fauziah
creator: Aisa Airla Shalli
rights: Copyright (c) 2025 Syahila Bunga Fauziah, Aisa Airla Shalli https://creativecommons.org/licenses/by-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 633
ending page: 642
doi: 10.58812/wsbm.v3i03.2203

A Bibliometric Analysis of Quiet Quitting on Corporate Company
type: item
description: The phenomenon of quiet quitting has become a significant concern in the world of work, especially in corporate environments. The term refers to a condition when employees only work according to their basic duties without extra involvement outside formal responsibilities. This phenomenon reflects the changing values in the modern workplace, where life balance, job satisfaction, and mental health are the main focus rather than excessive productivity. This research aims to explore the development of studies on quiet quitting through a bibliometric approach by utilizing the Google Scholar database and VOSviewer software. The results of the analysis include publication trends, source distribution, main contributors, and clustering of research themes. The thematic visualization shows that this issue is closely related to employee engagement, burnout, generation Z, organizational roles, and managerial responses such as quiet firing. This study provides important insights into research directions and gaps that can be leveraged for the development of management strategies that are adaptive to changes in employee behavior in the post-pandemic work era.
subject: Articles
  topic: section
subject: Quiet quitting
  topic: keywords
subject: Employee Involvement
  topic: keywords
subject: Burnout
  topic: keywords
subject: Corporate Company
  topic: keywords
subject: Bibliometric
  topic: keywords
creator: Muhammad Fahmy Mayadi
rights: Copyright (c) 2025 Muhammad Fahmy Mayadi https://creativecommons.org/licenses/by-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 538
ending page: 546
doi: 10.58812/wsbm.v3i03.2202

Work-Life Integration vs Work-Life Balance : Tracing Generation Z's Preferences and Perceptions of Flexible Work Patterns in a Creative Startup Environment
type: item
description: In the work landscape in the modern world, it is increasingly digitized and the change in the work paradigm in the current digital era has given rise to new work patterns and the main approach to how Generation Z manages their professional and personal lives; Work-Life Balance and Work-Life Integration. This study aims to explore and examine the preferences and perceptions of Generation Z towards new work patterns, especially in the context of creative industry startups. By using qualitative methods and data obtained from interviews with Gen Z employees in several creative industry startup companies in Jakarta. From the results of the study, it was identified that the majority of Generation Z employees are more likely to choose Work-Life Integration preferences, which they consider to be more in line with lifestyle and lifestyle in this digital era. Such as the lifestyle of Generation Z in the use of technology that they can access and have and how they combine personal and professional activities. However, in practice, it is found that there is a need for clear and healthy boundaries so that this flexibility does not lead to work burnout, this study highlights how important the role of company management is in creating a balanced, supportive and adaptive work environment and policies that are supportive and adaptive to the needs of Gen Z which is certainly oriented towards the sustainability of young employee productivity.
subject: Articles
  topic: section
subject: Generation Z
  topic: keywords
subject: Work-Life Integration
  topic: keywords
subject: Work Life Balance
  topic: keywords
subject: Creative Startup
  topic: keywords
subject: Work Flexibitliy
  topic: keywords
subject: Burnt Out
  topic: keywords
subject: Mental Health
  topic: keywords
creator: Sakinah Sakinah
rights: Copyright (c) 2025 Sakinah Sakinah https://creativecommons.org/licenses/by-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 588
ending page: 596
doi: 10.58812/wsbm.v3i03.2201

https://wsj.westsciences.com/index.php/wsbm/article/view/2199
type: item
title: The Effect of Human Resource Competence on Employee Performance through Organizational Citizenship Behavior (OCB) as a Mediating Variable in the National Unity and Political Agency of Western Seram Regency
description: At the Agency for National Unity and Politics of West Seram Regency, this study intends to examine the relationship between employee performance and human resource competency, using organizational citizenship behavior (OCB) as a mediating variable. 37 employees participated in the quantitative study, which used Partial Least Squares (PLS) to analyze the data. The results show that: (1) human resource competency considerably affects employee performance; and (2) human resource competency greatly affects OCB.; (3) OCB is significantly impacted by employee performance; and (4) OCB mediates the relationship between human resource competency and employee performance. The R-squared values show that OCB can be described by human resource competence by 56.4%, while employee performance can be explained by both OCB and HR competency by 38.8%. These findings are consistent with the competency theory of Spencer & Spencer (1993) and Organ’s OCB theory (1988), and reinforce previous studies emphasizing the importance of competence and extra-role behavior in enhancing employee performance. The study recommends continuous development of human resource competence and the creation of a supportive work climate that encourages OCB as strategic efforts to improve employee performance in the public sector.
subject: Articles
  topic: section
subject: Human Resource Competence
  topic: keywords
subject: OCB
  topic: keywords
subject: Employee Performance
  topic: keywords
creator: Semuel Souhoka
rights: Copyright (c) 2025 Semuel Souhoka https://creativecommons.org/licenses/by-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 455
ending page: 462
doi: 10.58812/wsbm.v3i03.2199

Analysis of the Effect of Promotion and Price on Buying Interest in Yummy Choice Coffee Gold at Indomaret
type: item
description: Business is currently growing rapidly, as evidenced by the emergence of new business opportunities and challenges faced by every business in the food and beverage sector. Yummy Choice Coffee Gold is the first ready-to-drink product developed by Yummy Choice with a 'Made to Order' concept that serves fresh quality coffee. One of the Yummy Choice Coffee Gold outlets at Indomaret Lingkar Tanjung Pura opened in August 2024. During the grand opening, there was a 20% discount, which greatly attracted consumers to purchase the product. The function of promotion is to serve as an effort to notify or offer products, while price is an important aspect of marketing that is often considered a key factor by consumers when making purchases. This research aims to determine the extent of the influence of promotion and price on purchase interest in Yummy Choice Coffee Gold products at Indomaret, The type of research used is quantitative verificative research. The population is consumers who have shopped at Indomaret, while the sample studied was taken using Hair's formula with 95 respondents. Data was collected through observation and the distribution of questionnaires. The results of this study indicate that there is a positive and significant influence of promotion and price on purchase interest simultaneously for the Yummy Choice Coffee Gold product at Indomaret, and there is a positive and significant influence of promotion and price on purchase interest partially for the Yummy Choice Coffee Gold product at Indomaret.
subject: Articles
  topic: section
subject: Yummy Choice
  topic: keywords
subject: Promotion
  topic: keywords
creator: Cecep Abdul Wahid
creator: Puji Isyanto
creator: Neni Sumarni
rights: Copyright (c) 2025 Cecep Abdul Wahid, Puji Isyanto, Neni Sumarni https://creativecommons.org/licenses/by-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 623
ending page: 632
doi: 10.58812/wsbm.v3i03.2198

Bibliometric Analysis of the Term Toxic Positivity in Workplace
type: item
description: Toxic positivity in the Workplace refers to the excessive promotion of optimism while discouraging the expression of negative emotions, which can lead to psychological distress, burnout, and decreased employee well-being. This study employs bibliometric analysis to examine research trends and key themes related to toxic positivity in professional settings, identifying four major clusters: psychological impact, workplace stress, organizational culture, and the role of positive psychology. Findings indicate that toxic positivity can suppress emotional authenticity, increase stress, and create unrealistic Performance expectations, ultimately affecting job satisfaction and organizational dynamics. The study underscores the need for interdisciplinary collaboration in addressing this phenomenon, highlighting the importance of fostering psychological safety and emotional balance in the Workplace to support employee wellbeing and a more inclusive organizational culture.
subject: Articles
  topic: section
subject: Toxic Positivity
  topic: keywords
subject: Workplace
  topic: keywords
subject: Bibliometric Analysis
  topic: keywords
subject: Employee Wellbeing
  topic: keywords
subject: Organizational Culture
  topic: keywords
creator: Felicia Felicia
rights: Copyright (c) 2025 Felicia Felicia https://creativecommons.org/licenses/by-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 516
ending page: 531
doi: 10.58812/wsbm.v3i03.2197

The Impact of Artificial Intelligence on Medical Tourism: A New Theoretical Framework for Enhancing Healthcare Accessibility and Efficiency
type: item
description: Purpose – The purpose of this paper is to propose a novel theoretical framework that explores the integration of Artificial Intelligence (AI) into the medical tourism sector, with the aim of enhancing healthcare accessibility, efficiency, and patient satisfaction. The framework is designed to address the challenges faced by medical tourism destinations, such as high treatment costs, accessibility issues, and operational inefficiencies. Design/methodology/approach – This study employs a conceptual methodology, combining a comprehensive review of current AI applications in healthcare and the development of a new framework tailored to medical tourism. The framework integrates AI-driven predictive analytics, virtual health assistants, and personalized treatment algorithms. Furthermore, a mathematical model is proposed to substantiate the framework, demonstrating its impact on key performance indicators (KPIs) in medical tourism. Findings – The paper finds that AI can significantly improve operational efficiency, reduce treatment costs, enhance patient satisfaction, and increase the competitiveness of medical tourism destinations. The proposed framework shows how AI can address critical challenges such as language barriers, healthcare quality discrepancies, and patient navigation difficulties. Practical implications – The findings suggest that healthcare providers and policymakers in medical tourism destinations can leverage AI technologies to improve service delivery, attract more international patients, and foster economic growth in the sector. The study provides actionable recommendations for the adoption of AI in medical tourism, which could lead to a more efficient, affordable, and patient-friendly healthcare experience. Originality/value – This paper offers a novel theoretical framework that integrates AI into the medical tourism industry, which has not been sufficiently explored in existing literature. The proposed model contributes to a better understanding of ho…
subject: Articles
  topic: section
subject: Artificial Intelligence
  topic: keywords
subject: Medical Tourism
  topic: keywords
subject: Predictive Analytics
  topic: keywords
subject: Virtual Health Assistants
  topic: keywords
subject: Personalized Treatment
  topic: keywords
subject: Healthcare Efficiency
  topic: keywords
subject: Economic Impact
  topic: keywords
subject: Patient Satisfaction
  topic: keywords
creator: Masoud Lajevardi
creator: Andri Ardhiyansyah
creator: Yana Priyana
rights: Copyright (c) 2025 Masoud Lajevardi, Andri Ardhiyansyah, Yana Priyana https://creativecommons.org/licenses/by-sa/4.0
date: 2025-09-30
publication date: 2025-09-30
starting page: 463
ending page: 468
doi: 10.58812/wsbm.v3i03.2165