Students’ Word of Mouth Electronic Conversation Formation Model Through Online Service Quality and Students’ Online Satisfaction. West Science Business and Management, [S. l.], v. 1, n. 05, p. 509–520, 2023. DOI: 10.58812/wsbm.v1i05.416. Disponível em: https://wsj.westsciences.com/index.php/wsbm/article/view/416. Acesso em: 9 apr. 2025.