Evaluation of the Effect of Chatbot in Improving Customer Interaction and Satisfaction in Online Marketing in Indonesia. West Science Business and Management, [S. l.], v. 1, n. 04, p. 304–310, 2023. DOI: 10.58812/wsbm.v1i04.248. Disponível em: https://wsj.westsciences.com/index.php/wsbm/article/view/248. Acesso em: 7 dec. 2025.