Social Exchange Theory and Organizational Citizenship Behavior: Contemporary Perspectives in the Hotel Industry. West Science Business and Management, [S. l.], v. 4, n. 02, p. 323–339, 2026. DOI: 10.58812/wsbm.v4i02.2960. Disponível em: https://wsj.westsciences.com/index.php/wsbm/article/view/2960. Acesso em: 7 jul. 2026.