Evolution of Employee Engagement Research in Digital Era : Bibliometric Study
DOI:
https://doi.org/10.58812/wsbm.v3i01.1796Keywords:
Employee Engagement, Digital Transformation, Bibliometric Analysis, VOSviewerAbstract
This study explores the evolution of employee engagement research in the digital era through a comprehensive bibliometric analysis. Drawing on data exclusively from the Scopus database and analyzed using VOSviewer, the research maps publication trends, thematic developments, influential authors, and international collaboration networks from 2000 to 2024. The findings reveal that “employee engagement” is increasingly intertwined with “digital transformation” and “human resource management,” reflecting a shift toward digitally mediated workplace dynamics. Key thematic clusters include psychological engagement, digital communication tools, performance management, and emerging technologies such as AI and machine learning. Temporal and density visualizations highlight a growing focus on remote work, resource allocation, and digital well-being. Co-authorship and country collaboration maps underscore the multidisciplinary and global nature of the field, with significant contributions from countries like India, the United States, and the United Kingdom. This study not only synthesizes the current intellectual structure of employee engagement research but also identifies future directions and theoretical gaps, offering valuable insights for scholars and practitioners navigating workforce engagement in an increasingly digital world.
References
[1] J. R. Burnett and T. C. Lisk, “The future of employee engagement: Real-time monitoring and digital tools for engaging a workforce,” in International perspectives on employee engagement, Routledge, 2021, pp. 117–128.
[2] B. K. Goswami and Y. Upadhyay, “An empirical study on digital transformation and its impact on employee engagement,” in Proceedings of 10th International Conference on Digital Strategies for Organizational Success, 2019.
[3] A. J. Chan, L. W. Hooi, and K. S. Ngui, “Do digital literacies matter in employee engagement in digitalised workplace?,” J. Asia Bus. Stud., vol. 15, no. 3, pp. 523–540, 2021.
[4] E. O. Gasparovich, E. V Uskova, and E. V Dongauzer, “The impact of digitalization on employee engagement,” in Digital Economy and the New Labor Market: Jobs, Competences and Innovative HR Technologies, Springer, 2021, pp. 143–150.
[5] S. Winasis, S. Riyanto, and E. Ariyanto, “Digital transformation in the indonesian banking industry: Impact on employee engagement,” Int. J. Innov. Creat. Chang., vol. 12, no. 4, pp. 528–543, 2020.
[6] Y. Singh and H. Atwal, “Digital culture–a hurdle or a catalyst in employee engagement,” Int. J. Manag. Stud., vol. 6, no. 1/8, pp. 54–60, 2019.
[7] K. Srinivas and S. Yasmeen, “A study on employee engagement in small and medium enterprises in digital economy,” Millenn. Work. Contempl. Hyderabad Zenon Acad. Publ., vol. 6, no. 2, pp. 57–64, 2017.
[8] J. L. Nikolić, “The impact of digital technologies on employee engagement: Case study of company ‘A’ in Serbia,” Eur. J. Appl. Econ., vol. 20, no. 2, pp. 29–40, 2023.
[9] I. S. Nusannas, T. Yuniarsih, J. Sojanah, D. Mutmainnah, M. Rahayu, and S. Imbari, “The effect of self-efficacy and employee engagement on employee performance in mediation by digital literation,” Enrich. J. Manag., vol. 11, no. 1, Novembe, pp. 63–67, 2020.
[10] N. Donthu, S. Kumar, D. Mukherjee, N. Pandey, and W. M. Lim, “How to conduct a bibliometric analysis: An overview and guidelines,” J. Bus. Res., vol. 133, pp. 285–296, 2021.
[11] D. Lager and E. Milojkovic, “Digitalization and the renewal of employee engagement surveys,” 2018.
[12] L. Stofberg, A. Strasheim, and E. Koekemoer, “Digitalisation in the workplace: the role of technology on employee engagement and creativity teams,” in Agile coping in the digital workplace: Emerging issues for research and practice, Springer, 2021, pp. 231–257.
[13] K. Stachová, Z. Stacho, P. Šamalík, and F. Sekan, “The Impact of E-HRM Tools on Employee Engagement,” Adm. Sci., vol. 14, no. 11, p. 303, 2024.
[14] M. Van den Heuvel, E. Demerouti, A. B. Bakker, and W. B. Schaufeli, “Personal resources and work engagement in the face of change,” Contemp. Occup. Heal. Psychol. Glob. Perspect. Res. Pract., vol. 1, pp. 124–150, 2010.
[15] V. O. Omachi and O. E. Ajewumi, “The influence of agile organizational design on employee engagement and performance in the digital age,” Int. J. Res. Publ. Rev., vol. 5, no. 10, pp. 25–39, 2024.
[16] S. Winasis, U. Wildan, and A. H. Sutawidjaya, “Impact of digital transformation on employee engagement influenced by work stress on Indonesian private banking sector,” in Proceedings of the 5th NA International Conference on Industrial Engineering and Operations Management, 2020, pp. 10–14.
[17] V. O. Viktorovna, “Digital tools for managing employee engagement,” 2022.
[18] I. V Kablashova, I. V Logunova, and V. N. Rodionova, “Methodology for ensuring employee engagement in the context of enterprise digital transformation,” Вестник университета, p. 41, 2023.
[19] M. Ekhsan, Y. Badrianto, and S. Suwandi, “Digital Talent on Employee Retention: the Role of Employee Engagement as Mediation,” J. Law Sustain. Dev., vol. 11, no. 10, pp. e1121–e1121, 2023.
[20] M. Gupta, “Employee engagement through digital innovation: A research study,” DR. DY PATIL B-SCHOOL, PUNE, INDIA, p. 381, 2021.
[21] I. N. Sulistiana and G. S. Darma, “Digital leadership, work-life balance, compensation, job satisfaction, and employee engagement,” Quant. Econ. Manag. Stud., vol. 4, no. 5, pp. 981–993, 2023.
[22] J. Ludike, “Digital employee experience engagement paradox: Futureproofing retention practice,” in Psychology of retention: Theory, research and practice, Springer, 2018, pp. 55–73.
[23] A. Dixit, D. Soni, and S. Raghuwanshi, “Role of virtual leadership and digital fatigue on employee engagement,” in Digital business and optimizing operating strategies, IGI Global Scientific Publishing, 2024, pp. 1–26.
[24] S. Pandey and D. S. Sushil, “Redesigning employee engagement practices in the digital era,” Asian J. Manag. Commer., vol. 4, no. 1, pp. 235–241, 2023.
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Loso Judijanto
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Facebook 
Instagram 
Twitter 
Youtube 
westscience.journals@gmail.com